About Foundant Technologies
The Foundant approach … why there is no alternative
Why Foundant
We know that changing software or processes can feel overwhelming, especially in the philanthropic sector. That is why Foundant partners with our clients to help them be successful from day one.
- Unlimited user licenses
- 40% of Foundant’s team members worked in the philanthropic sector
- 9 Billion Grant and Scholarship awards powered by Foundant
- 62 Billion assets under management
- Over half of our clients have been with us for more than 5 years
98%
Satisfaction with support resolution
3,500+
Clients in the Foundant ecosystem
455
Idea lab ideas implemented in 2023
Our Approach
- Placing clients at the heart of everything we do
- Understanding the unique needs and challenges associated with each organization
- Maintain a team approach in everything we do
- Commitment to empowering clients to succeed and navigate the challenges of the philanthropic sector with confidence and support
- Continually improving the software to address client needs and feedback
Support and Success: how we deliver on both
We want to ensure we deliver above your expectations whether you need a quick answer or would like to explore ways to optimize your workflows, our Support and Success teams are ready to help. At Foundant we are obsessive about providing amazing customer service.
Support
Foundant help
In system access to our phone, email, chat and our searchable Support Hub.
Compass community
Foundant has a dedicated community where over 4,900+ sector members share ideas, best practices and helpful advice.
Dedicated support team
- 21+ years combined philanthropy experience
- 30 Team members
- 20 dogs supporting support team members
- Fast response time
- No AI chat bots
“I love how user-friendly your system is. I frequently get compliments on it from applicants. And your customer service is amazing!!!”
-Melissa Endres, Jefferson Foundation (Missouri)
Success
Professional services
We provide tailored training, consulting, and support to help you get the most from Foundant Technologies’ solutions and achieve your goals effectively.
Product trainings
We offer multiple training options to support your success in the software. Choose from in-person events, live virtual webinars, and on-demand recordings to learn and enhance skills connect with other Foundant users.
Industry best practices
Stay ahead with insights into industry best practices. Our resources keep you updated on trends to help your organization drive impact and maintain excellence.
Dedicated success team
- 60+ years combined philanthropy experience
- 11 Team members
- 12 dogs supporting support team members
“Thanks for all you do! I love the personal connections you build with your clients and sincere efforts to help, and problem solve with us with future platform enhancements.”
-Jana Griggs, Austin Community Foundation
Building meaningful connections
At Foundant Technologies, we’re dedicated to connecting philanthropy in ways that create meaningful and lasting impact. Our mission is clear: to help foundations and nonprofits maximize the impact of the philanthropic sector.
Building connections for greater impact
We believe that meaningful connections are key to impactful philanthropy. Working closely with foundations and nonprofits, we see how strong relationships and effective communication boost outcomes. We’re dedicated to fostering these connections through events like the Summit National Users Conference, where we bring people together to share insights and drive collaboration.
Connecting software solutions to maximize sector impact
We offer more than standalone tools; we provide an integrated ecosystem that enhances the philanthropic sector. Our unified software solutions work together to streamline processes, optimize resources, and boost your operational effectiveness.
Merging with SmartSimple: Better together
Our merger with SmartSimple enhances our ability to build meaningful connections in philanthropy. Combining our strengths with SmartSimple’s innovations, we now offer a more robust, integrated platform that supports diverse organizations and fosters deeper collaboration across the sector.
“I have never had anything but fantastic interaction with Foundant. I analyzed 13 companies before selecting Foundant, and they were the clear front-runner.”
-Laura Shepard, Gambrell Foundation
What our clients are saying
We have been using Foundant for 6 years and I love that the organization listens to feedback, is accessible, and is continually improving the product.”
James Nelson
Michigan Humanities Council
Foundant is very responsive to feedback and recommendations for improving its system. It is also proactive in improving the product. They are accessible via phone, virtual meetings, and email.”
Nancy Brown
Winona Community Foundation
Explore case studies
Investors Foundation
PRODUCT
Grant Lifecycle Manager
TYPE
Private Foundation
Priti Mehta, Vice President of Strategic Initiatives and Grantmaking, appreciates how Foundant caters to the needs of a wide range of philanthropic organizations no matter how big or small they may be.
Avedis Foundation
PRODUCT
Grant Lifecycle Manager
TYPE
Private Foundation
Audrey Seeliger, External Relations Special Events Director, discusses the fast and efficient customer care her foundation has received from Foundant.
What to look for in a software partner
Business needs and objectives
Ensure the software aligns with your organization’s specific needs and long-term goals.
Functionality and features
Check if the software is scalable and can accommodate future needs.
Integration capabilities
Determine if the software integrates with your existing systems and other tools you use.
User experience and usability
Assess the software’s user interface and overall ease of use.
Vendor reputation and stability
Research the vendor’s track record, reputation, and financial stability.
Customer support and service
Consider the vendor’s responsiveness, support channels, and training resources.
Cost and pricing structure
Check if there are additional costs for upgrades, support, or additional features.
Compliance and security
Assess the security features, including data protection, privacy policies, and regular updates.
Customization and flexibility
Assess the flexibility of the software to adapt to changing requirements.
Implementation and onboarding
Consider the availability of onboarding assistance and training for your team.
Performance and reliability
Evaluate the software’s performance, including speed and uptime.
Future development and innovation
Assess the frequency of updates and the introduction of new features.
Scalability and growth
Ensure the software can scale with your organization’s growth. Pick a software company you feel can partner with you.
User feedback and community
Check if there is a strong user base and whether the vendor values user feedback.
Contract terms and conditions
Review the contract for terms related to licensing, renewal, and termination.
Considering these factors will help you make a well-informed decision when selecting a software vendor that best meets your organization’s needs and goals.
Our promise to you…
We are passionate about the difference you’re making and dedicated to making it easier.
Ready to find the solution built for you?
Join the over 4,000 clients using Foundant’s enterprise solutions supported by our commitment to collaborative development and exceptional client experience.
We’ll schedule a quick introduction call to learn more about your organization’s needs so that we can tailor your custom one-on-one demonstration.